Bus shelters, stops, ownership and positioning
Confusingly, there are several different bodies who might be responsible for bus stops and shelters.
Ownership
- Wiltshire County Council is responsible for all bus shelters along the inter-urban bus routes as part of their Key Bus Route Network Project. The aim of this project is to make bus travel an attractive alternative to the private car. With the exception of those in Avebury the new bus shelters are usually painted blue.
- Bus shelters which are not owned by WCC are usually owned and maintained by the Parish or Town councils. Some might have been erected by WCC but handed back to the local council for maintenance.
- Adshel is a company that owns and maintains some shelters with advertising displays around the County.
- Bus stop flags can be owned by WCC or by the local bus operator. Ownership can be identified by the logo.
General Enquiries
Further information can be found on this link. General enquires such as the location of a bus stop, information on WCC's improvements to shelters and bus stops on the Key Bus Route Network, or the availability of shelter grants should be directed to:
Infrastructure Liaison Officer
Traffic and Road Safety
Environmental Services Department
Wiltshire County Council
County Hall
Bythesea Road
Trowbridge
Wiltshire BA14 8JN
E: passengertransport@wiltshire.gov.uk
T: 01225 713374
F: 01225 751600
Reporting damage to shelters
Please report any damage such as broken glass, broken seats or defects to the timetable displays to CLARENCE who will pass the information to the correct person.
CLARENCE is an acronym for Customer Lighting And Roads ENquiry CEntre, and is a Wiltshire County Council service for the public to report road defects and hazards.
E MAIL clarence@wiltshire.gov.uk
FREEPHONE 0800 23 23 23
Mobile phone users and callers from outside Wiltshire: 01225 777234.
